General conditions

1. General

The following Terms and Conditions apply to all contracts, deliveries and other services. Different rules of the contractor contradicts JAKOBI Dental GmbH hereby expressly. All additional agreements must be confirmed in writing by JAKOBI Dental GmbH.

2. Offer

Exporter JAKOBI Dental GmbH are non-binding.

3. Contract, cancellation and liability

By ordering the product, the customer makes a binding intent to purchase the ordered goods.

JAKOBI Dental GmbH is entitled to accept the contract offer in order. The acceptance can be explained by written order confirmation or delivery of the goods to the customer. A software automatically generated confirmation of receipt does not constitute acceptance of the order represents.

With writing, printing or calculation errors JAKOBI Dental GmbH is entitled to withdraw. Any liability JAKOBI Dental GmbH is excluded, unless that liability is mandatory. JAKOBI Dental GmbH limited liability will only apply to the extent that by the limitation of liability is permitted by law.

Unless JAKOBI Dental GmbH violates a contractual obligation, the obligation to pay compensation for property damage or personal injury is limited to the typical damage.

4. Delivery

Unless otherwise agreed, the delivery from the warehouse (EXW = Ex Works) to the customer's delivery address. There is no minimum order quantity. JAKOBI Dental GmbH reserves the right to make a partial delivery, where this is advantageous. Customer-requested special delivery forms are calculated by JAKOBI Dental GmbH with local supplement.

Special Sale and Discontinued items are from the subsequent delivery excluded.

5. Delivery Times

Goods that are in stock (for transport problems JAKOBI Dental GmbH is not liable) will be processed the second business day for delivery. If goods are not in stock, JAKOBI Dental GmbH strives for the fastest delivery. If non-compliance with a delivery or performance due to acts of God, labor disputes, unforeseen obstacles or other JAKOBI Dental GmbH not due to circumstances, the deadline will be extended. Failure to comply with the delivery period for reasons other than the above reasons, the buyer is entitled to put in writing a reasonable grace period with threat and to withdraw after the unsuccessful expiration of the contract delivery or performance of the contract.

6. Warranty

JAKOBI Dental GmbH ensures that the goods sold at the time of transfer of risk is free from material and workmanship defects and the contractually assured characteristics. Upon receipt, the customer must inspect the goods immediately for defects and quality. In case of obvious defects must be reported within 10 days after discovery in writing to JAKOBI Dental GmbH, also hidden defects. Otherwise the guarantee for these defects are not applicable. For complaints, the purchase date with an invoice must be proven. The article being claimed must be sent accompanied by a copy of the invoice and sufficient postage. The warranty does not cover normal wear and tear. The warranty is void if the customer modifies the product. JAKOBI Dental GmbH has during the warranty period, the right to free repair. A partial or complete replacement is allowed. If deficiencies are not corrected within a reasonable time, the buyer has the right to change or decrease. It is § 476a BGB.

The warranty period is twelve months from the transfer of risk. This period is a limitation and applies to claims for compensation resulting from defect unless tort claims are asserted.

7. Payment, Due date and Delay

Unless otherwise agreed, payment is only possible by cash, debit or payment in advance. A payment on account is possible from the second order with JAKOBI Dental GmbH and exclusively to Doctor-/ Dental offices, clinics, dental wholesalers and public bodies.

Invoices are independent of the chosen payment due within 20 days, payment within 8 days a discount of 2% is granted. After the deadline, the customer is in arrears. In case of default JAKOBI Dental GmbH is entitled to assert the legal interests addition to higher damages claims against evidence. In addition, the customer bears the required dunning fees and any collection, attorney fees and court costs.

8. Return Policy

Following the Distance Selling Regulations the customer after receipt of the goods for 1 month the possibility of the items ordered for any reason provided they are returned unused and in original packaging. The right of return is exercised by the timely dispatch of the goods received. The purchase contract is canceled and so JAKOBI Dental GmbH immediately refunded the purchase price, unless it has already been paid. The return period is preserved by the timely sending of the goods (invoice date). The cost of return upon exercise of the right of return paid by the customer, unless the non-delivered goods correspond to the ordered goods. The right of return is not valid for special promotions.

9. Reservation of ownership

Until full payment the goods remain the property of the company JAKOBI Dental GmbH.

10. Data storage

According to § 28 of the German Data Protection Act (BDSG) JAKOBI Dental GmbH points out that in the context of the business data needed to be by means of a computer system in accordance with § 33 (BDSG). Personal information is kept confidential and not disclosed to third parties. JAKOBI Dental GmbH uses cookies to widespread recognition of the visitor, specifically and exclusively to avoid repetitive entries of access.

11. Jurisdiction

Jurisdiction for all claims arising from the business relationship is Leimen, where the customer is a merchant or legal person of public law respectively public special fund. The same applies if the customer has no general jurisdiction in Germany or domicile or habitual residence at the time the complaint is not known. JAKOBI Dental GmbH is entitled to sue at the general jurisdiction of the customer.

Copyright (c) 2021 by JAKOBI Dental GmbH, Am Nusskopf 2, 66578 Schiffweiler, Germany.