Dear valuated customer,
YOU are the center of all our activities. You are our aim and deserve our unlimited attention. Your wishes, demands and requirements are our day to day challenge. Therefore, customer service is our number one priority. It effects our business policy and is a permanent task for every member of the JAKOBI team.
Since 2003, JAKOBI has successfully distributed high quality dental products and we intend to continue with our high standards in the future. In order to do so, we are preparing ourselves today for the demands of the future.
This means a permanent optimization of standards, establishment of innovative products, introduction of modern processes, realization of innovative developments and motivation of people and customers. We would like you, the customer, to know how serious and dedicated we are to you.
Close relationship and cooperation with our customers, surgeons, and scientists worldwide guarantees that our product range is permanently updated, expanded and on the edge of technical developments.
All Instruments and devices are manufactured and checked by trained and experienced personnel, using state of the art machines and technologies. Only materials that meet the general requirements for medical devices and our own high level specifications are used. Our quality management system is a very important part of our long term business plan. Every employee of JAKOBI is incorporated into this philosophy. The feeling of “TEAM” as JAKOBI holds them responsible for the quality, no matter what their function is.
Permanent product and system audits guarantee a continuously high level quality standard and are the basis for our further growth and development.
Our customer oriented inventory system, the reduction of lead times are permanently subject to restructuring and improving. We do this in order to be able to react in a flexible and timely manner to the demands of our customers. No mater if by car, train, ship or airplane, the shipments will reach their destinations in a timely manner worldwide. Special items, etchings or additional labelling is part of our flexibility, upon request.
Thank you for allowing us the opportunity to serve you.
Chief Executive Officer